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Frequently asked questions
Booking
Your Appointment
General
- Gift vouchers are valid for 12 months from the date of purchase. They can be used to pay for treatments online via your unique voucher code. Please contact 07866267286 if you have any difficulty with the code.- All bookings made with a gift voucher are subject to the same cancellation policy as regular appointments. This means that deposits may be retained in line with the cancellation terms if a booking is cancelled late or a no-show occurs.- If you have a physical gift voucher please bring it with you to the appointment. - If you would like to order a physical gift voucher please contact me direct. Vouchers can be collected in person or are delivered locally either to you or direct to the recipient. Payment must be made in full prior to posting.
- You can book online using the book now buttons. You will be required to add your card details but payment will not be taken until the appointment.- You can also book by email or phone
- In order to confirm your online booking payment card details will be required to secure your appointment.- If you are unable to attend the appointment please give as much notice as possible.- Appointments can be rescheduled up to 24hrs before.- If you need to cancel within 24hrs or you miss your appointment a 50% charge will apply.
Yes, evening appointments are available. As my treatment room is within my home, please be aware that during evening appointments there may be the gentle sounds of family life elsewhere in the house. Your treatment space remains private, calm and dedicated entirely to you during your appointment.
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